Terms & Conditions

Effective date: May 13, 2026

Acceptance of Terms

By engaging Eaton EDU's services, signing our intake or consent forms, or sending us a text message, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

Services

Eaton EDU ("we," "our," "us") provides systems strategy, consulting, and technology tools for healthcare practitioners and small business owners. The specific scope, pricing, and deliverables of any engagement are governed by the consent forms and engagement agreements you sign during onboarding (such as the Ecosystem Access Agreement).

SMS Text Messaging Program

Eaton EDU operates an SMS text messaging program for active clients who have signed a dedicated "Text Message Consent" form during onboarding. Eaton EDU does not enroll any phone number in SMS messaging without a signed consent record on file. The terms below govern your use of and our delivery of SMS text messages.

Program description

By opting in, you agree to receive recurring SMS text messages from Eaton EDU related to:

• Project status updates and progress notifications
• Meeting reminders and scheduling coordination
• Invoice and billing notifications
• Document and form signing requests
• Direct support communication and follow-up on inquiries
• Service-related account updates

Opt-in

You opt in to receive SMS messages from Eaton EDU by initialing the dedicated "Text Message Consent" form during onboarding via IntakeQ. The SMS consent is requested separately from our general service agreement — signing a service agreement alone does not enroll you in SMS messaging. The exact opt-in language reads: "By initialing, I agree to receive recurring SMS text messages from Eaton EDU at the phone number I provided. Messages may include project updates, meeting reminders, scheduling coordination, invoice notifications, document signing requests, service-related account updates, and direct support communication. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchasing services." Eaton EDU only sends SMS text messages to individuals who have signed this consent form. Mobile opt-in data and consent are not shared with any third party for any purpose, except with service providers solely as needed to deliver SMS messages.

Message frequency

Message frequency varies based on your active engagement with us. Most active clients receive between a few and several dozen messages per month, depending on the scope of work in progress.

Opt-out

You may opt out of SMS messages at any time by replying STOP to any message from us. Opt-outs are honored automatically and immediately. Once you opt out, you will not receive further SMS messages from us unless you opt back in by replying START or by signing a new consent form.

Help

Reply HELP to any SMS message from us to receive assistance, or contact us at connect@eatonedu.com.

Costs

Message and data rates may apply. Eaton EDU does not charge a fee for SMS messages, but your mobile carrier may charge fees for messages sent or received. Please consult your mobile service plan for details.

Carriers and delivery

Carriers (including but not limited to AT&T, T-Mobile, Verizon, and Sprint) are not liable for delayed or undelivered messages. Eaton EDU is not responsible for any delays or failures in delivery caused by your carrier or device.

Originating number

SMS text messages from Eaton EDU originate from (623) 208-6424.

Privacy

Information collected through our SMS program is handled in accordance with our Privacy Policy. Eaton EDU does not share or sell mobile information or phone numbers with third parties or affiliates for marketing or promotional purposes.

Engagement Terms

The specific terms of any consulting or service engagement — including pricing, scope, deliverables, payment terms, and cancellation — are governed by the engagement agreement(s) you sign with us via IntakeQ. Those signed agreements take precedence over any general statements on this page regarding service terms.

Limitation of Liability

To the fullest extent permitted by law, Eaton EDU shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services or our SMS messaging program.

Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Material changes to the SMS program will be communicated to active SMS subscribers via text message.

Contact

Questions about these Terms? Reach us at connect@eatonedu.com or text (623) 208-6424.